Coding FAQs
Which billing specialities do you serve?
Our team of medical billing and coding specialists serve more than 30 specialties all across the USA.
What is the percentage of medical billing?
Our percentage of billing depends on practice workload and some other factors.
Do you provide any software solution for medical billing?
Our team of medical experts can work with all the mainstream medical software. All you need is to create a separate login for us. We also provide free EHR and practice management software if you don’t have one.
Will I pay a one time fee or monthly fee for the software?
We offer software free of cost so you don’t need to pay any fee.
Can I use the current software with your services?
Yes, you can definitely use your current software with our services.
When will the billing start?
The billing will start within 3 business days.
Billing & Coding FAQs
For how long have you been working in the medical industry?
We have been working in the medical industry for over a decade.
Do you have in-house medical billers and coders?
Yes, we have a team of in-house billers and coders at our disposal because we want to give you the best possible service.
Do you comply with the regulatory body?
We totally comply with the HIPAA compliance for secure communication.
How many employees will handle my work?
Depending on the workload and billing nature, we’ll assign an account manager and a few medical billers to your account.
Who determines if the insurance company assigned to you is good enough?
As the owner of the practice management, you decide if the insurance company is good enough. However, we also suggest to you our recommended list of insurance companies to consider.
General FAQs
Where is your office located?
We are growing and opening our offices in multiple states of USA.
What is your success rate with all specialties so far?
Our success rate with all the specialties so far has been 98% which we believe is pretty commendable.
Are there any services adding value?
Our value-added services include consultation, advance payments, credentialing, and free software support.
Will you also communicate with patients regarding claims?
Yes, in some cases we do communicate with the patients on demand of the physicians.
What if the clinic moves to another location?
We serve all the states across the USA. So, the location change will not affect our services. We’ll get your credentials according to the new state’s guidelines.
If a doctor changes his clinic into a hospital, will it affect the charges?
Our service rate will remain the same. Our charges depend on the nature of the specialty and workload.
Is there any startup cost?
We do not charge any startup cost to you.
Are there long-term contracts?
There are no long-term contracts. You can cancel giving us 30 days notice.